Solutions

Know what's wrong in production immediately.

When your application isn't performing reliably, you need to know right away — and you need to diagnose root cause quickly. APIContext gives SRE teams cross-cloud, independent end-to-end monitoring of your entire solution, the way your customers use it. Get paged before tickets land. Tell network from infra from app in seconds.

Outside-in detectionMTTI in secondsSLO burn alertsPre-prod & prodRoutes into your tools
incident · INC-2614 · payments-api · liveMTTI · 22s
P95 · CHECKOUT · EU-WEST164ms healthy
Symptom
checkout p95 up in eu-west
ROOT CAUSE
detected
Cause
TLS regression · CDN pop
detected from eu-west external probes· 10 minutes before customer ticketMTTR · 7m 14s
MTTI 22sMTTR 7m 14stickets pre-empted 14uptime 0m 00s
80%reduction in mean time to issue identification
24/7external validation
125+global monitoring locations
OTELnative incident signal
Detect

Get alerted before customers notice.

Run functional checks around the clock and alert on API, network, infrastructure, or workflow behavior that affects reliability.

Immediate alerting into existing tools
External customer-perspective monitoring
Checks for pre-production and production
routes · symptom to owner · into your tools5 active
p95 up +400ms · paymentsPagerDuty · payments-oncallP1
5xx spike · auth-svcSlack · #incident-authP2
SLO burn rate · 4x · checkoutOpsGenie · sre-primaryP1
TLS regression · cdn-edgeJira · INC ticketP3
regional drift · ap-southServiceNow · CHG-autoP3
Diagnose

Identify whether the issue is network, infrastructure, or application.

APIContext gives SRE teams endpoint, region, auth, workflow, and timing evidence in one place.

End-to-end timing details
Cross-cloud and regional comparison
Traceable API workflow results
Root cause attribution
Network · infra · app
network · 42%
NetworkTLS handshake · eu-west pop380ms42%
Infrastructureload balancer routing92ms18%
Applicationservice-to-service hops168ms40%
# answers the 02:00 question
→ network · eu-west pop · hand to edge team
Demonstrate

Prove reliability with measurable SLAs.

Use real-world measurements to define reliability goals, report on service levels, and guide remediation.

External end-to-end monitoring from the regions and cloud data centers stakeholders use
Accurate 24/7 data based on production scenarios customers depend on
SLO, SLA, security, and quality reporting that different teams can trust
Integrations with observability, incident, reporting, and DevOps workflows
error budgets · 30d window · burn rate1 SLO at risk
Payments API · availabilityburn 1.2x
target 99.95%28% of budget consumed
Checkout · latency p95 < 400msburn 4.1x
target 99%71% of budget consumed
Auth · OAuth handshakeburn 0.4x
target 99.99%12% of budget consumed
Search · correctnessburn 1.6x
target 99.5%44% of budget consumed
healthy 3at risk 1independent · third-party
The analysis of issues and research for possible solutions helped us gain insight about our performance.
David TingNylas

Give SRE teams production clarity.

Use APIContext to detect, diagnose, and prove API reliability from the outside in.

Contact us