Platform / Alerting

Know about API issues the moment they happen.

Get real-time notifications any time APIContext sees an issue with your applications or service APIs, with thresholds and channels tailored to the teams that need to respond.

Real-time alertsCustom thresholdsMulti-channel deliveryEscalation pathsOTEL-ready
alerts.acme · live · routing rules · v185 channels armed
CRITp95 latency > 500msPOST /v1/paymentseu-west-2 · 712ms
real-timenotifications for API issues
dozenspreconfigured alert triggers
OTELdelivery into observability tools
multichannel escalation paths
Real-time notifications

You cannot fix what you do not know about.

APIContext detects API health and performance issues, then sends the right context to incident management, application monitoring, data platforms, or any service that supports OpenTelemetry.

Alert evaluation · checkout APIrouted
p95 latency
threshold crossed
uptime
passing
response code
200 OK
severity
warning
PagerDuty
sent
OTEL event
exported
Real-time notifications

Notify teams as soon as API behavior changes.

Send alerts to incident management tools like ServiceNow, PagerDuty, and BigPanda; application monitoring tools like Datadog, Dynatrace, and New Relic; data platforms like Splunk, Databricks, and Snowflake; or OTEL-compatible services.

Alert on health and performance issues immediately
Route to incident, APM, data, and OTEL tools
Include API result context teams can act on
routing-rules.yaml● synced
CRITPagerDuty · P1incident
CRITServiceNow · CHGticket
WARNSlack · #api-prodchat
INFODatadog · eventtelemetry
INFOSplunk · indexlog
WARNWebhook · ops.acmehttp
filtered 0 noisefan-out 6 channelslast fired · 9s ago
Customizable thresholds

Tune alerts to the issue, not just the endpoint.

Define performance, availability, conformance, response-code, and other thresholds. Use preconfigured triggers for latency, uptime, response codes, and more.

Latency, uptime, response-code, and conformance triggers
Different thresholds for different teams and services
Reduce noise by tailoring severity and conditions
escalation · payments-prod● firing · 02:14
00:00Slack · #api-prodfired
00:00Datadog · eventfired
00:02Webhook · ops.acmeack-wait
05:00PagerDuty · primarypaged
10:00PagerDuty · secondaryqueued
15:00ServiceNow · CHG ticketqueued
step 2 of 6policy follow-the-sunauto-resolve on green
Multi-channel delivery

Make sure the right team gets the right alert.

Set multiple thresholds and channels, build escalation paths, and add redundant alerts so issues are visible and accountable.

Multiple channels and escalation paths
Redundant notifications for critical APIs
Team-specific routing for accountability
triggers · POST /v1/payments5 active
p95 latencyalert when > 500ms
live · 318msmax · 800ms
5xx ratealert when > 1.0%
live · 0.4%max · 4%
availabilityalert when < 99.9%
live · 99.94%max · 100%
schema diffsalert when > 0
live · 1max · 5
cert expiryalert when < 14d
live · 47dmax · 60d
Key Features

Everything you need in production.

Incident tools

Send API issues to ServiceNow, PagerDuty, BigPanda, and other incident workflows.

APM integrations

Route health and performance signal into Datadog, Dynatrace, New Relic, and related tools.

Data platforms

Move alerts and events into Splunk, Databricks, Snowflake, or data pipelines.

Threshold logic

Use latency, uptime, response code, conformance, and custom triggers.

Escalation paths

Make accountability explicit with redundant alerts and severity-based routing.

OTEL delivery

Deliver alert events to any OpenTelemetry-compatible system.

Alerting routes API issues into incident, APM, data, and OpenTelemetry workflows

DatadogDynatraceSplunkGrafanaNew RelicHoneycombAkamaiPagerDutySlackOpsGenie

Start alerting before users notice.

Detect API health and performance issues in real time, then route them to the teams and tools that can fix them.