2024 REPORT NOW AVAILABLE: Review the API quality of cloud service providers See the details >

Companies depend on APIs to enable time-sensitive, mission-critical business activities. Agreeing on and actively validating SLA conformance is essential. Third-party SLO verification prevents internal teams from hiding or misrepresenting performance and functional issues, which often creates problems for Customer Success teams.

Measure Performance

Measure API performance from where your customers and data centers are based. There are multiple regions and clouds – don't get caught monitoring from only one.

Validate Service-Levels

Base your existing and future SLOs and SLAs on real-world performance metrics. Don’t get caught offering service levels that can’t be achieved. Verify how you measure up against other services in your sector.

Generate Reports

Set and define complete SLOs and generate mutual SLA compliance reports from live traffic using the same locations and credentials as customers.

SLA & SLO Management

Set and test Service Level Objectives against your production systems to verify that your SLAs can be met and managed. Set and monitor your Service Level budgets over time and be warned if the APIs you supply or rely on will miss them.

Client Testimonial

API Intelligence

How APIContext Works

APIContext provides global data collection from user locations with full visibility into potential networking and operational issues. Run 24/7 to ensure functional calls are made even at times of low customer use and verify calls beyond checking HTTP codes.

Differentiating Features

Measure secure, production APIs

Outside >< In, end-to-end monitoring

  • Looks the same as a customer journey
  • Easy to test scenarios from different locations and data centers without knowing lots of dev/tooling
  • Solves the “customer is complaining but engineering says it’s all fine” issue

Active Security Monitoring

  • Run key security checks in production 24/7 with little overhead or technical debt/complexity
  • Identify if resources accidentally get opened unexpectedly
  • Test FAPI and OAuth scenarios in production without writing lots of code, and leave them running 24/7


  • Measure from where your customers have applications not just AWS
  • Be ready for a distributed JAMSTACK/SMOKESTACK world
  • Understand where best to host, where to help your customers with problems that can be fixed

Integrated Reporting

  • Easy to use integrated reporting – create your own reports, see the data you need to see with our AI assisted Insights
  • Don’t get the wool pulled over your eyes by teams with their own agendas?
  • Get unfiltered access to accurate end-to-end performance metrics that match your customer’s experiences

SLA and SLO Tracking

  • Measure Service Levels from where the user of the service is based, not from inside your stack
  • End-to-end metrics generated by tooling that isn’t part of service deliver, development or your existing APM stack – builds trust and confidence in metrics

Integrated API Security

  • Designed to work with product security for some of the most secure API stacks in the world in exactly the same way as a trusted third party would use it – imagine having a monitoring surface the equivalent of a third party in every data center
Case Study

Using APIContext for SLA Management

See how a top-tier SaaS service provider uses APIContext to monitor their APIs.

Let's Work Together

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Learn how we bring best practices and open standards to API monitoring with integrated API workflows, performance assurance and conformance analysis.