API services drive telecom operations
Customers complaining? DevOps can’t find the issue? See it and fix it with APIContext.
APIContext provides industry-leading API monitoring for providers and consumers of APIs. Our patented technology allows us to run functional API calls from a variety of locations and clouds around the world and build a profile of how APIs really behave.
We are a trusted, independent source, giving assurance that critical APIs do not negatively impact users or business operations.
Secure
Securely monitor APIs from the data centers partners and uses operate from using the same security standards they have to use. Whether it’s purely OAuth or using MTLS certificates, APIContext has easy to maintain monitoring solutions.
Fast
Quickly test critical scenarios end-to-end using the same external datacenters your customers and partners are using. See performance bottlenecks and even track problems back to third-party APIs that could be under performing and causing erroneous customer complaints.
Reliable
Create dashboards and shared reports for the services that you rely on to drive customer engagement and sales. See problems before customers tell you and understand how you rank up against other messaging or communications platforms.
Why Telecoms Love Working with APIContext
- Out-of-the-box platform with minimal coding
- Flexible but monitors exactly the same way partners and customers use your systems
- Expert guidance on how to make the most of the vast amount of insight generated
- Ability to benchmark via patented CASC quality score (based on analysis of all API Key Performance Indicators)
- No need for staff to write scripts or maintain the platform
- Verify internal systems by comparing with an external API view that detects issues that other tools not built for APIs typically miss
Real monitoring, no fuss
The quality of API services can impact all parts of your operations, whether you are monetizing to compete with SaaS messaging platforms or working with partners who integrate directly to your backend for critical services like account setup and number portability. APIContext has over 5 years of experience monitoring critical, secure APIs from where their partners are hosting their applications.
Added Security verification checking
- Handle all levels of partner security including MTLS certificates without scripting or adding security risks
- Use workflows to obtain client-credential and user-authenticated auth tokens
- Spot performance issues in the real world and monitor from the same cloud data centers that partner applications use
- Test assertions and other functions across your users
Download Case Study
Download our detailed case study from the Telecom Industry.
Designed from the ground up to monitor Telecoms scenarios
- Monitor from external data centers using partner MTLS certificates and verify their access levels from the cloud data centers their applications run in
- Test REST and SOAP scenarios 24/7
- Set and stick to actionable SLOs and SLAs with partners
- Compare carrier-based service delivery quality to other SaaS products from competitors
- Get a true "outside<>in" view of service delivery that covers all aspects of your offering
Client Testimonial
Features & Advantages
- Test from the locations you and your stakeholders use. Report quality, SLAs, and performance to financial regulators – automatically – with complete confidence in the numbers.
- Run from inside the firewall or conduct real world performance monitoring over live networks. Integrated authentication with support for API Keys, OAuth & 2.0+JWS/JWT.
- Integrate with existing visualization and log tools, such as Splunk, DataDog, and more.
- Create custom dashboards for internal and external stakeholders.
Let's Work Together
Discover Benchmarking for Telecom
In the telecom industry, there’s no room for slow or non-performing APIs. Make sure your customers are connected. Contact APIContext today.
