Ensuring Quality Open Banking Service Delivery

A Trusted External View

Imagine having a trusted external view of how your end users are experiencing your APIs. Functional calls run against your production environment with the same security, from every data center your partners and customers use. With APImetrics run-time API governance monitoring, you can do that and more, simply and quickly, with no coding and no insecure scripting. The results are in reports that all stakeholders can understand.

Easy, secure setup helps your teams focus on what they do best. It gives them an out-of-the-box monitoring solution with almost zero setup cost, frictionless onboarding and no operational overhead.

What our clients appreciate about APImetrics

• An out-of-the-box platform that is flexible and configurable to suit your needs
• Expert guidance on how to make the most of the insight it generates
• The ability to benchmark through the patented CASC quality score, based on analysis of all API key performance indicators
• No need for staff to write scripts or maintain the platform
• An external API view that detects issues that other tools not built for APIs typically miss

What Bank Leaders Expect From APImetrics

1. 01

   Performance tracking

   Measure in real time against best-practice Open Banking service level objectives.

2. 02

   Granular datapoints

   Troubleshoot using granular data that helps pinpoint the precise sources of issues.

3. 03

   Benchmark and historical data

   Compare your API performance against your own data and industry trends.

4. 04

   Real-time alerts

   Set alerts to identify issues faster than clients and suppliers do.

Why Global Banks Love Working With APImetrics

APImetrics helps compliance teams save significant time while meeting regulatory reporting requirements, without scripting or writing a single line of code.

APImetrics helps compliance teams create and deliver customized reports quickly, for:

• OBIE
• FCA
• REP20
• PSD2
• FDX
• Berlin Group
• FAPI conformance
• other global frameworks

Meaningful Heartbeat Assurance

With APImetrics, investigation times can be dramatically reduced compared with trying to identify problems with APIs through your APM stack, without a view from your customer's perspective. What can take more than a working day now could take hours or minutes with APImetrics tracking.

APImetrics offers secure banking API monitoring, including

• Secure key storage in a FIPS 140 HSM, with OAuth sign-in and management of auth tokens
• Unlimited projects and users, with secure SAML SSO
• External reporting dashboards for partners and users
• Alerts to PagerDuty, Slack, Teams and more
• Integration with Postman and other tools
• Multi-step calls and functional testing
• AI-driven performance and cross-cloud network analysis
• Automatic regulator reporting, for OBUK, FDX, ACCC and more

Designed for Open Banking Monitoring

Open Banking providers and consumers need to know the answers to these questions:

• Are you continuously monitoring in production from the places your end users call you from?
• Do you continuously perform functional security monitoring of your full production security stack?
• There can be as much as a 10x performance difference among same-region data centers. Have you checked? Perhaps the issue is with the consumer's architecture.
• Can you prove to regulators, consumers and internal stakeholders that your production systems are compliant?
• Do you use multi-step workflows to validate real-world business scenarios?
• Can you show that you are FAPI compliant?
• Do your key scenarios work as expected?

Ongoing Functional Security Monitoring

API security is a complex field that correctly focuses on protecting your attack surface from threats. But what about your security process? With APImetrics, you can be assured that all the components of your security and authentication chain are working as expected, using real checks against all the steps.

• Handle your certificates securely with FIPS 140 compliant HSM storage
• Authenticate against real user accounts, without writing additional scripts
• Provide workflows to obtain client-credential and user-authenticated auth tokens
• Spot performance issues in the real world
• Monitor from the same cloud data centers that your stakeholders use
• Get automated regulator reports weekly and monthly
• Make fully authenticated Account Information API calls via ready-to-use libraries

Features

• Security: Integrated OAuth handler with JWT support, FIPS 140 compliant HSM and MTLS support, and automated token refresh.
• Call types: All REST and SOAP APIs, and individual or multi-step API calls with conditions and assertions set at a call or project level.
• Scheduler: Run API calls at frequencies from one per minute, from 85 data centers across AWS, Azure, Google and IBM Clouds.
• Network breakdown: All TCP call steps logged and stored.
• Importer: Postman Newman runner, OAI importer and cURL importer.
• Data storage: All calls, metadata and returned content stored for as long as you are a customer.
• Quality scoring: Cloud API Service Consistency scoring (CASC).
• Insights: AI-generated performance insights, including call outlier detection.
• Reporting: Custom report builder with groups and public dashboard options, graphing, heatmaps and regional performance data sets.
• API access: Full API access to all results and data sets.
• Alerting: Webhook integration with Teams, Slack and other DevOps workflow tools, and email alerts.
• Organization and project management: Collections arranged by project with role-based management, and SSO/SAML support.

What Is Your Return on Investment?

Poor API performance is not just an engineering problem; it is a business problem. APImetrics has more than seven years of experience tracking API issues for customers from the largest banks, major telcos and top-tier IT vendors. Poor-quality APIs affect customer perception through unstable performance, and they cost real time and effort to resolve.

Learn more about CASC scoring at docs.apimetrics.io.

Who Are APImetrics?

APImetrics provides a run-time API governance platform for organizations that offer API services across the financial services, Open Banking, telecoms, software and IoT sectors. By enabling a holistic, end-to-end view of performance, quality and functional issues across the API surface, APImetrics helps organizations better serve their customers and end users.

The patented platform integrates with many of the leading developer operations toolsets. Contact us for a demo at www.apimetrics.io, [email protected] or +1 833 274 6389.

Glossary

The terms used in this one-pager, defined for teams that run Open Banking APIs.

FAPI (Financial-grade API)

The security profile for financial APIs published by the OpenID Foundation. The one-pager lists FAPI conformance among the checks APImetrics can report on.

CASC (Cloud API Service Consistency)

The APImetrics scoring method that produces a score out of 10 for how consistently a cloud API performs. It blends pass conditions, consistency over time and performance by location.

About APIContext

APIContext eliminates blind spots for enterprises across the digital delivery chain with proactive synthetic monitoring, performance analytics, and automated conformance validation. Our platform delivers actionable insights so connected systems perform and conform—ensuring every interaction is trusted, secure, and compliant.

What are your APIs saying to AI? Contact us to find out.