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# Alerting

Canonical URL: https://apicontext.com/features/alerting
Source: static

Description: Get real\-time notifications any time APIContext sees an issue with your applications or service APIs, with thresholds and channels tailored to the teams that need to respond\.

## Summary
Know about API issues the moment they happen\. Get real\-time notifications any time APIContext sees an issue with your applications or service APIs, with thresholds and channels tailored to the teams that need to respond\.

## Stats
- real\-time notifications for API issues
- dozens preconfigured alert triggers
- OTEL delivery into observability tools
- multi channel escalation paths

## Page sections

### You cannot fix what you do not know about\.
Category: Real\-time notifications
APIContext detects API health and performance issues, then sends the right context to incident management, application monitoring, data platforms, or any service that supports OpenTelemetry\.

### Notify teams as soon as API behavior changes\.
Category: Real\-time notifications
Send alerts to incident management tools like ServiceNow, PagerDuty, and BigPanda; application monitoring tools like Datadog, Dynatrace, and New Relic; data platforms like Splunk, Databricks, and Snowflake; or OTEL\-compatible services\.

- Alert on health and performance issues immediately
- Route to incident, APM, data, and OTEL tools
- Include API result context teams can act on

### Tune alerts to the issue, not just the endpoint\.
Category: Customizable thresholds
Define performance, availability, conformance, response\-code, and other thresholds\. Use preconfigured triggers for latency, uptime, response codes, and more\.

- Latency, uptime, response\-code, and conformance triggers
- Different thresholds for different teams and services
- Reduce noise by tailoring severity and conditions

### Make sure the right team gets the right alert\.
Category: Multi\-channel delivery
Set multiple thresholds and channels, build escalation paths, and add redundant alerts so issues are visible and accountable\.

- Multiple channels and escalation paths
- Redundant notifications for critical APIs
- Team\-specific routing for accountability

### Alerting routes API issues into incident, APM, data, and OpenTelemetry workflows
Incident tools: Send API issues to ServiceNow, PagerDuty, BigPanda, and other incident workflows\. APM integrations: Route health and performance signal into Datadog, Dynatrace, New Relic, and related tools\. Data platforms: Move alerts and events into Splunk, Databricks, Snowflake, or data pipelines\. Threshold logic: Use latency, uptime, response code, conformance, and custom triggers\. Escalation paths: Make accountability explicit with redundant alerts and severity\-based routing\. OTEL delivery: Deliver alert events to any OpenTelemetry\-compatible system\.

## Key facts
- Real\-time alerts
- Custom thresholds
- Multi\-channel delivery
- Escalation paths
- OTEL\-ready
- real\-time notifications for API issues
- dozens preconfigured alert triggers
- OTEL delivery into observability tools
- multi channel escalation paths
- Incident tools: Send API issues to ServiceNow, PagerDuty, BigPanda, and other incident workflows\.
- APM integrations: Route health and performance signal into Datadog, Dynatrace, New Relic, and related tools\.
- Data platforms: Move alerts and events into Splunk, Databricks, Snowflake, or data pipelines\.
- Threshold logic: Use latency, uptime, response code, conformance, and custom triggers\.

## Primary entities
- APIContext
- Features
- API monitoring
- OpenTelemetry
- Real\-time alerts
- Custom thresholds
- Multi\-channel delivery
- Escalation paths
- OTEL\-ready

## Audience
- API teams
- SRE teams
- platform teams

## Primary links
- [Start alerting before users notice\.](/contact)